Q: Are you a factory manufacturer?
A: Yes we are manufacturer with many years experience in this industry and supplied many famous brands with good quality and hot sale products.
Q: Where is your main market?
A: the EU, Africa, South America, the Middle East, the South Asia, the Southeast Asia, the East Europe, to name just a few.
Q: What is yourminimumorder quantity (MOQ)?
A: As a standard policy, we accept MOQ of 1000pcs, and mixed items available, it still needs to confirm with our sales according to different product lines.
Q: Can I mix the colors and designs in one order?
A: Yes.
Q: Can I buy some samples first before main orders? Is the sample fee refundable?
A: Yes, sample fee and shipment fee should be paid in advance, and sample fee is refundable with the purchase order.
Q: How long is the Production Lead Time?
A: 5 days for stock products,30 days for OEM or order producing.
Q: If any quality or product problems, how can I get help and support?
A: Please kindly check the packages after you receive the goods, if you got wrong products/ quality problem/ short quantity, please contact us. It will be better if you can send us pictures of the items, and we will replace /repair /refund accordingly.
Q: Do you have any certificates for your products?
A: Yes, we have past some certificates like We have established a comprehensive quality control system according to ISO9001:2000 standards and have got certification of CE, CB, SASO, RoHS, CCC and so on, and we will be glad to meet your request to pass other certificates.
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